特别基本的基本功6：说清事

• How to clearly communicate the basics?
• The key lies in details, not height differences.
• The importance of logical communication in sales.
• Knowing what you want to convey is essential.
• Explaining clearly can build strong customer relationships.
• Self-reflection and practice can improve communication skills.

How to clearly communicate the basics?
Let me tell you all,
The gap between people isn't in their heights,
The main difference lies in the details.

Especially when everyone is just working in ordinary industries,
Doing regular jobs,
Like sales,
When people in China say you're out of options,
They suggest you try sales.
There are just too many salespeople.

But I want to ask everyone,
how many of you can explain things clearly?
If any of you listening are in customer service,
feel free to share your thoughts.

Let me tell you all,
since I often make purchases too,
salespeople who can explain things clearly are already few and far between.
When you can logically
You can explain things clearly by following this line of thought.
Clients will already love you for it.

What is logic?
What does it mean to be logical?
Many people, like Brother Zhi, for example,
We have a product that he explained thoroughly.
There’s a product that was explained thoroughly.
So, what comes next?
Basically, explain the matter clearly.

Whether you're seeking help from a client,
or you want to share your ideas with them,
or you want to discuss something with them,
there are three essential elements you must have.
Let me explain this to you.

First, what do you want to do?
Whether you're sending a WeChat message or making a call,
Bro, today I want to talk to you about something.
First, what do you want to do?
What's the second one?
What do you think?

Here's the thing.
I've analyzed it before.
I've looked into it previously.
Actually, it's not cost-effective for us to do it.
I suggest we find a third party to handle it.
Why is that?
This is a third party.
Why is that?
What's the reason?

Secondly, the cost from third parties is lower.
You see,
it might seem like the cost is only slightly lower,
if we want to handle it ourselves,
but it can be particularly stressful.
I’ve worked on various projects before,
and the clients were a nightmare to deal with.

Can't do anything else every day
Just focus on this project
I suggest letting a third party handle it
They can earn some worry money
It saves us a lot of trouble

The fourth matter
Based on this suggestion
What do you advise me to do
What do you recommend I do

So, I suggest we
next week, I'll find two third parties for us
sit down and have a meeting
next week, based on the summaries from the two third parties
we come up with a plan
and then discuss the ongoing third party education
we can talk about it
we can negotiate the price
get the price down
Let's sign the contract.

This is one two three four.
If you can explain these four characters clearly,
the customer will definitely chat with you.

I told him,
it's really not that the customer is cold,
it's really not that the customer doesn't understand you,
often it's because you haven't explained things clearly yourself.

If you come rushing in, Brother,
I thought about this matter.
We still need to find a third party to do it.
Then you stare at the client with both eyes.
The client will definitely say something like, 'Not bad, not bad.'
You just say whatever nonsense.

Many of my classmates.
You put all your energy into internal conflicts.
Spending time sitting there in self-reflection.
How much are you actually conveying to the client?
Let me repeat that.
Let me say it again.

What are you planning to do?
We can also discuss what we're going to talk about today.
What are you planning to do?
What do you think?
Why do you think that way?
Based on your idea,
what do you suggest I do?

These four things can be explained clearly
You need to do it clearly
I go but gain no advantage
Can you understand?
This is the basic skill

Many students say they can explain things clearly
You will also make phone calls in the future
When meeting clients
Record them
Listen to what you're saying
90% of students speak in a jumbled manner
Their words don't match their actions
And their logic and reasoning are all over the place

It sounds like they're talking in their sleep
Once you listen, it's all wrong
Hurry up, hurry up
It's quite normal
Can you understand that?
Good without hands
Smoothly